Refund policy
We want you to love your purchase. If you're not completely satisfied, you can return eligible items within 30 days from the day your order arrives.
Free, No-Hassle Returns
- All returns are free — we cover return postage on every return, including change of mind.
- No restocking fees — returns cost you nothing to process.
- This also covers items that arrive damaged, defective, or incorrect.
Eligibility
- Return requested within 30 days of delivery.
- Item in original condition and original packaging, with proof of purchase (order number).
How to Start a Return
Email contact@clevergearco.com with your order number. We'll send you a prepaid return label and the return address — at no cost to you.
Refunds
Once we receive and inspect your return, we process your refund to the original payment method within 7 business days.
Order Cancellations
You can cancel your order any time before it is dispatched for a full refund — just email us as soon as possible.
Damaged, Defective or Incorrect Items
If something arrives damaged, defective, or not as ordered, contact us within 30 days and we'll replace it or refund you in full, including all shipping — at no cost to you.
Company Name: CleverGear Co
Address: 310 US-9, Waretown, New Jersey 08758, United States
Email: contact@clevergearco.com
Phone: +1 551-350-3056
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (ET); Saturday & Sunday: Closed
Response Time: We aim to reply within 1–2 business days