Refund policy

We want you to love your purchase. If you're not completely satisfied, you can return eligible items within 30 days from the day your order arrives.

Free, No-Hassle Returns

  • All returns are free — we cover return postage on every return, including change of mind.
  • No restocking fees — returns cost you nothing to process.
  • This also covers items that arrive damaged, defective, or incorrect.

Eligibility

  • Return requested within 30 days of delivery.
  • Item in original condition and original packaging, with proof of purchase (order number).

How to Start a Return

Email contact@clevergearco.com with your order number. We'll send you a prepaid return label and the return address — at no cost to you.

Refunds

Once we receive and inspect your return, we process your refund to the original payment method within 7 business days.

Order Cancellations

You can cancel your order any time before it is dispatched for a full refund — just email us as soon as possible.

Damaged, Defective or Incorrect Items

If something arrives damaged, defective, or not as ordered, contact us within 30 days and we'll replace it or refund you in full, including all shipping — at no cost to you.


Company Name: CleverGear Co

Address: 310 US-9, Waretown, New Jersey 08758, United States

Email: contact@clevergearco.com

Phone: +1 551-350-3056

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (ET); Saturday & Sunday: Closed

Response Time: We aim to reply within 1–2 business days